Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Splitup.
Information We Collect
When you use Splitup, we may collect the following types of information to provide and improve our services:
Personal Information
- Name and email address when you create an account
- Profile information you choose to share
- Payment information for settling expenses (processed securely through third-party providers)
- Contact information of friends you invite to expense groups
Usage Information
- Expense data including amounts, descriptions, and participants
- Group membership and activity within the app
- Device information and app usage statistics
- Location data (only when explicitly permitted) for expense categorization
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Splitup service
- Process and track shared expenses
- Send notifications about expense updates and payment reminders
- Improve our app's functionality and user experience
- Provide customer support and respond to your inquiries
- Ensure the security and integrity of our service
Information Sharing
We only share your information in the following limited circumstances:
Within Expense Groups
When you add expenses or join groups, relevant information (name, expense details, amounts owed) is shared with other group members to facilitate expense splitting.
Service Providers
We work with trusted third-party service providers who help us operate our service, including:
- Cloud hosting and data storage providers
- Payment processing services
- Analytics and crash reporting tools
- Customer support platforms
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our users.
Data Security
We take the security of your data seriously and implement multiple layers of protection:
- All data is encrypted in transit and at rest using industry-standard encryption
- We use secure cloud infrastructure with regular security audits
- Payment information is processed through PCI-compliant payment processors
- Access to your data is strictly limited to authorized personnel
- We regularly monitor for and respond to security threats
Your Privacy Rights
You have several rights regarding your personal information:
Access and Portability
You can access and export your data through the app's settings or by contacting us.
Correction and Updates
You can update your profile information directly in the app at any time.
Deletion
You can delete your account and associated data through the app settings. Note that some information may be retained for legal or operational purposes.
Opt-out
You can opt out of non-essential notifications and marketing communications in your account settings.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until you delete your account
- Expense data: For 7 years after the last activity for tax and legal purposes
- Usage analytics: Aggregated and anonymized data may be retained indefinitely
- Support communications: For 3 years to improve our service
Children's Privacy
Splitup is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through the app or by email. Your continued use of Splitup after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
Email: support@splitup.in
We typically respond to privacy inquiries within 48 hours.